Seattle Hot Water Blog. Info on water heater, boiler and radiant heating issues

  • Home
    Home This is where you can find all the blog posts throughout the site.
  • Categories
    Categories Displays a list of categories from this blog.
  • Tags
    Tags Displays a list of tags that have been used in the blog.
  • Bloggers
    Bloggers Search for your favorite blogger from this site.
  • Team Blogs
    Team Blogs Find your favorite team blogs here.
  • Login
    Login Login form

Yelp isn't doing anybody any favors

Posted by on in Uncategorized
  • Font size: Larger Smaller
  • Hits: 1651
  • Subscribe to this entry
  • Print

The Seattle Hot Water Company has been around a long time.

You wouldn't know it though as Yelp has tagged our listing on their site as CLOSED with a single negative review showing. It obviously isn't true.

Nobody can post positive reviews because of the closed tag. I can't remove my listing because Yelp claims that it is public property and they don't have to remove it.

A couple of customers have called asking if we were still in business as they saw the tagged listing there and thought that they would call to find out. I'm very glad they did.

There was no obvious way to edit or make the correction myself other than to "Claim" the listing which was ridiculous as I had claimed it years before. They knew who we were, where we were and they knew all of our contact information.

I believe some disgruntled Yelp ad salesman that couldn't take no for an answer simply tagged the listing as closed after leaving a single negative review up on the listing thereby preventing any other reviews from being posted.

Net effect: closed negative reviewed business. Another nasty example of Yelps attitude towards the businesses it strong arms into buying advertising.

It wasn't very nice. They have ignored my request to make the correction so far.




  • No comments made yet. Be the first to submit a comment

Leave your comment

Guest Saturday, 10 April 2021